Shipping policy

DELIVERY TIME

All orders are prepared and dispatched by our teams within 24 to 48 hours (excluding weekends and public holidays).

Japandistore® makes international deliveries : US, Europe, Asia, UAB...

Our delivery times are between 8 and 10 working days. In busy periods and in case of heavy product shipping, delivery may take up to 15 working days.

For each order placed, you will receive a confirmation e-mail, followed by a second e-mail with your shipping confirmation, including your order tracking number.

The choice of carrier may vary according to weight, quantity, product availability and basket value, as well as the country of shipment.

FREE DELIVERY

Our delivery is free, whatever the value of your order. Delivery is secure, and a tracking number makes it easy to follow your parcel.

Free Shipping

For all US orders

Customer Service

Tailored solutions and unparalleled support for your ideal home decor.

Secured Payments

Shop with confidence: our secure payment system keeps your transactions safe.

Satisfied or your money back

14-day cooling-off period for exchange or refund.